Privacy Policy
    1. Tappishop takes its responsibilities under applicable privacy laws and regulations ("Privacy Laws") seriously and is committed to respecting the privacy rights and concerns of all Users of Tappishop. This Privacy Policy will help you better understand how we collect, use, and share your personal information.

      We collect and use information about you, our

      1. merchants using Tappishop to power your business
      2. customers who shop at a Tappishop-powered business
      3. users of Tappishop Service
      4. visitors to Tappishop’s Service, or anyone contacting Tappishop support
    2. "Personal Data" or "personal data" means data, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access. Common examples of personal data could include name, identification number and contact information.
    3. This Privacy Policy applies in conjunction with other notices, contractual clauses and consent clauses that apply in relation to the collection, storage, use, disclosure and/or processing of your personal data by us and is not intended to override them unless we state expressly otherwise.
    4. By using the Service, registering for an account with us, visiting our website, or accessing the Service, you acknowledge and agree that you accept the practices, requirements, and/or policies outlined in this Privacy Policy, and you hereby consent to us collecting, using, disclosing and/or processing your personal data as described herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES OR ACCESS OUR WEBSITE. If any changes are significant, we will post those changes or the amended Privacy Policy on our website. Please read this Privacy Policy carefully. If you have any questions regarding this information or our privacy practices, you may contact our support,

    We will/may collect personal data about you:
    1. when you register and/or use our Services, or open an account with us.
    2. when you submit any form, including, but not limited to, application forms or other forms relating to any of our products and services, whether online or by way of a physical form.
    3. when you enter into any agreement or provide other documentation or information in respect of your interactions with us, or when you use our products and services.
    4. when you interact with us, such as via telephone calls (which may be recorded), letters, fax, face-to-face meetings, social media platforms and emails.
    5. when you use our electronic services, or interact with us via our application or use services on our website. This includes, without limitation, through cookies which we may deploy when you interact with our application or website.
    6. when you carry out transactions through our Services.
    7. when you provide us with feedback or complaints.
    8. when you register for a contest.

    The above does not purport to be exhaustive and sets out some common instances of when personal data about you may be collected.


    1. During using the Service, we may receive personal data from you in the situations, as follows:
      1. When you browse our website (both mobile and web versions).
      2. When you create an account with us.
      3. When, as a seller, you list products and/or services for sale on the Service and conduct transactions with buyers in respect of the sale and purchase of those products and/or services through the Service.
      4. When you apply for, subscribe to or otherwise use any of the Service.
      5. When you use any of the features or functions available on the Service.
      6. When you record any user-generated content which is uploaded on the Service.
      7. When you use the chat function on the Services.
      8. When you enter a competition, promotion or survey.
      9. When you participate in any activity or campaign on the Service.
      10. When you log in to your account on the Service or otherwise interact with us via an external service or application, such as Facebook or Google.
      11. When any other user of the Service posts any comments on the content you have uploaded on the Service or when you post any comments on other users’ content uploaded to the Service.
      12. When a complaint lodges against you or the content you have posted on the Service.
      13. When you interact with our support team.
    2. You must only submit personal data which is accurate and not misleading and you must keep it up to date and inform us of any changes to the personal data you have provided to us. We shall have the right to request for documentation and carry out the necessary checks to verify the personal data provided by you as part of our user verification processes or as required under law.
    3. We will only be able to collect certain categories of personal data if you voluntarily provide the personal data to us or as otherwise provided for under this Privacy Policy. If you choose not to provide your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to allow accessing or provide you with certain features or functionality on the Service.
    4. If you provide personal data of any third party to us, you represent and ensure that you have obtained the necessary consent, license and permissions from that third party to share and transfer his/her personal data to us, and for us to collect, store, use and disclose that data in accordance with this Privacy Policy.
    5. If you sign up to be a user on our Services using your social media account or link your Tappishop account to your social media account, we may access personal data about you which you have voluntarily provided to your social media provider in accordance with the provider's policies and we will manage your personal data in accordance with this Privacy Policy.

    1. We may collect, use, disclose and/or process your personal data for one or more of the following purposes:
      1. to consider and/or process your application/transaction with us or your transactions or communications with third parties via the Service.
      2. to manage, operate, provide and/or administer your use of and/or access to our Services, as well as your relationship and user account with us.
      3. to manage, operate, administer and provide you with as well as to facilitate the provision of our Services, including, without limitation, remembering your preferences.
      4. to tailor your experience through the Service by displaying content according to your interests and preferences, providing a faster method for you to access your account and submit information to us and allowing us to contact you, if necessary.
      5. to respond to, deal with or complete a transaction and/or to fulfil your requests for certain products and services and notify you of service issues and unusual account actions.
      6. to enforce our Terms of Service or any applicable end user license agreements.
      7. to protect personal safety and the rights, property or safety of others.
      8. for identification and/or verification.
      9. to maintain and manage any software updates and/or other updates and support that may be required from time to time to ensure the smooth running of our Service.
      10. to deal with or facilitate customer service, carry out your instructions, deal with or respond to any enquiries given by (or purported to be given by) you or on your behalf.
      11. to contact you or communicate with you via voice call, text message and/or fax message, email and/or postal mail or otherwise for the purposes of administering and/or managing your relationship with us or your use of our Service, such as but not limited to communicating administrative information to you relating to our Service. You acknowledge and agree that such communication by us could be by way of the mailing of correspondence, documents or notices to you, which could involve disclosure of certain personal data about you to bring about delivery of the same as well as on the external cover of envelopes/mail packages.
      12. to allow other users to interact or connect with you on the Service, including to notify you when another User has interact with you.
      13. to conduct research, analysis and development activities (including, but not limited to, data analytics, surveys, product and service development and/or profiling), to analyse how you use our Services, to improve our Services and/or to enhance your customer experience.
      14. to allow for audits and surveys to, among other things, validate the size and composition of our target audience, and understand their experience with Tappishop’s Services.
      15. where you give us your prior consent, for marketing and in this regard, to send you by various modes of communication. such as postal mail, email, location-based services or otherwise, marketing and promotional information and materials relating to products and/or services (including, without limitation, products and/or services of third parties whom Tappishop may collaborate or tie up with) that Tappishop (and/or its affiliates or related corporations) may be selling, marketing or promoting, whether such products or services exist now or are created in the future.
      16. to respond to legal processes or to comply with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction, including, without limitation, meeting the requirements to make disclosure under the requirements of any law binding on Tappishop or on its related corporations or affiliates.
      17. to produce statistics and research for internal and statutory reporting and/or record-keeping requirements.
      18. to carry out due diligence or other screening activities (including, without limitation, background checks) in accordance with legal or regulatory obligations or our risk management procedures that may be required by law or that may have been put in place by us.
      19. to audit our Services or Tappishop's business.
      20. to prevent or investigate any actual or suspected violations of our Terms of Service, fraud, unlawful activity, omission or misconduct, whether relating to your use of our Services or any other matter arising from your relationship with us.
      21. to store, host, back up (whether for disaster recovery or otherwise) of your personal data, whether within or outside of your jurisdiction.
      22. to deal with and/or facilitate a business asset transaction or a potential business asset transaction, where such transaction involves Tappishop as a participant or involves only a related corporation or affiliate of Tappishop as a participant or involves Tappishop and/or any one or more of Tappishop's related corporations or affiliates as participant(s), and there may be other third party organisations who are participants in such transaction. A “business asset transaction” refers to the purchase, sale, lease, merger, amalgamation or any other acquisition, disposal or financing of an organisation or a portion of an organisation or of any of the business or assets of an organisation.
      23. any other purposes which we notify you of at the time of obtaining your consent.
    2. You acknowledge and agree that Tappishop may access, preserve and disclose your Account information and Content if required to do so by law or pursuant to an order of a court or by any governmental or regulatory authority having jurisdiction over Tappishop or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (i) comply with legal process; (ii) comply with a request from any governmental or regulatory authority having jurisdiction over Tappishop; (iii) enforce the Tappishop Terms of Service or this Privacy Policy; (iv) respond to any threatened or actual claims asserted against Tappishop or other claim that any Content violates the rights of third parties; (v) respond to your requests for customer service; or (vi) protect the rights, property or personal safety of Tappishop, its users and/or the public.
    3. As the purposes for which we will/may collect, use, disclose or process your personal data depend on the circumstances at hand, such purpose may not appear above. However, we will notify you of such other purpose at the time of obtaining your consent, unless processing of the applicable data without your consent is permitted by the Privacy Laws.

    1. It is important that the personal data you provide to us is accurate and complete for you to continue using the Service. You are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, misleading or out of date.
    2. You can update your personal data anytime by accessing your account on the Service.
    3. We take steps to share the updates to your personal data with third parties and our affiliates with whom we have shared your personal data if your personal data is still necessary for the above-stated purposes.

    1. You may request information about your personal data which we have collected, or enquire about the ways in which your personal data may have been used, disclosed, stored or processed by us via the personal account information setting on our Service or by contacting us using the contact details below. You may also request correction of any error or omission in your personal data which we have collected in the same way. In order to facilitate processing of your request, it may be necessary for us to request further information relating to your request. Where permissible under law, we may refuse such correction requests if deemed vexatious or unreasonable.
    2. Where permitted by applicable data protection laws, we reserve the right to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request.

    1. We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. However, there can inevitably be no guarantee of absolute security.
    2. We will retain personal data in accordance with the Privacy Laws and/or other applicable laws. That is, we will destroy or anonymize your personal data as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data and (ii) retention is no longer necessary for any legal or business purposes.
    3. If you cease using the Service, or your permission to use the Service is terminated or withdrawn, we may continue storing, using and/or disclosing your personal data in accordance with this Privacy Policy and our obligations under the Privacy Laws. Subject to applicable law, we may securely dispose of your personal data without prior notice to you.

    1. We will only retain your personal data for as long as we are either required or permitted to by law or as relevant for the purposes for which it was collected.
    2. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.

    The Services are not intended for children under the age of 13. We do not knowingly collect or maintain any personal data or non-personally-identifiable information from anyone under the age of 13 nor is any part of Services directed to children under the age of 13. As a parent or legal guardian, please do not allow such children under your care to submit personal data to Tappishop. In the event that such personal data of a child is disclosed to Tappishop, you hereby consent to the processing of the child's personal data and accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions. We will not be responsible for any unauthorised use of the Services by yourself, users who act on your behalf or any unauthorised users. It is your responsibility to make your own informed decisions about the use of the Services and take necessary steps to prevent any misuse of the Services.

    1. You may communicate the withdrawal of your consent to the continued use, disclosure, storing and/or processing of your personal data by contacting us using the contact details below, subject to the conditions and/or limitations imposed by applicable laws or regulations.
    2. Please note that if you communicate your withdrawal of your consent to our use, disclosure, storing or processing of your personal data for the purposes and in the manner as stated above or exercise your other rights as available under applicable local laws, we may not be in a position to continue to provide the Services to you or perform any contract we have with you, and we will not be responsible in the event that we do not continue to provide the Services to, or perform our contract with you. Our legal rights and remedies are expressly reserved in such an event.
    3. You may unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies.

    1. We or our authorised service providers may use cookies, web beacons, and other similar technologies in connection with your use and access of the Services.
    2. We may from time to time implement "cookies" or other features to allow us or third parties to collect or share information that will help us improve our Services, or help us offer new services and features. Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. For example used to keep track of your shopping cart. Cookies are also used to deliver content specific to your interest and to monitor website usage.
    3. You may be able to manage and delete cookies through your browser or device settings. However, certain cookies are required to enable core functionality (such as adding items to your shopping cart), so please note that changing and deleting cookies may affect the functionality available through our Services.

    1. WE DO NOT GUARANTEE THE SECURITY OF PERSONAL DATA AND/OR OTHER INFORMATION THAT YOU PROVIDE ON THIRD PARTY SITES. The Service may contain links to other websites operated by other parties. You are advised to check on the applicable privacy policies of those websites to determine how they will handle any information they collect from you.

    1. If you have any questions, concerns or complaint about our privacy practices or how we are handling your personal data, we welcome you to contact our support team by email to,
    2. We will certainly strive to deal with any concerns or complaints that you may have fairly and as soon as possible.
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